Operation Office Overhaul: Diana’s story

The moment happened three weeks ago. My husband told me our auto insurance company needed the title to a car that had been totaled. My stomach sank. I knew the title was in our safe deposit box over at the bank. When my son was a toddler he’d wreaked havoc in my office, picking labels off my cabinet drawers, turning my sewing gadgets into toys, and yes, emptying the box where I stored a couple sets of keys that were now God-knows-where. After hours of hunting, I came up with a key that looked